Fix Microsoft Office 365 Account Login Issue

office 365 login

Fix Microsoft Office 365 Account Login or Sign In Problem

If you have tried the usual (double checking your password) and are still unable to connect or can't login into office 365, Microsoft may be deliberately locking down your account for security reasons. We've seen this several times. This happens when your credentials are incorrect, you're not using two-factor authentication or any other modern authentication, yet Office 365 is rejecting login requests from BusyCal / BusyContacts as it believes you're connecting from an unknown location (in case you have recently been traveling) or an unknown / non-trusted network. The way to 'fix' this is to:

  • Open your internet browser and logon to www.outlook.com or office.com with these credentials first. If you log in successfully, then close the browser.
  • Launch the app and try to login again. You may have to remove the account and add it back in again from Preferences -> Accounts -> selecting your account, removing it and then adding it back in again.

Microsoft is aware of Office 365 issues, that is reason why the suite comes with its own personal assistant- Microsoft's Support and Recovery Assistant. It can fix multiple issues for the user, advise how to go about problems, and link to references when it's unable to solve a problem itself.

There are also some applications supported by the tool as mentioned below:
  • Office Setup
  • Outlook for Mac
  • Email on mobile devices
  • Outlook on the Web
  • Exchange Online
  • Dynamics 365
  • OneDrive for Business

I hope, these easy steps will have helped you resolve the Office 365 login issues you may have. But keep in mind that these problems that you can be easily resolved on the spot but sometimes, additional support is needed. But before that, you need to know


Some of others troubleshooting points to fix MS office 365 login problem

  • Clear the Saved Windows Credentials. - First thing you can do is to delete the saved windows credentials. To do the same, open Credential Manager from the control panel by just type the word Credential in the search box after pressing the Windows key.
  • Confusion with Personal and Corporate IDs - Make sure that you have customized the Microsoft 365 login screen. To customize the login page, you need to be a subscriber to one of the more advanced sites.
  • Repair Office - It's possible that failed login prompts are an indication of corruption in the application. Then the best choice of action is to repair Microsoft Office. It can be done in just a few minutes. There are two options for repair.
    • quick repair and
    • Online repair
    You can select one of them to repair the office, by quick repair, which users mostly never had success with and Online Repair though most of the users select the online repair option, which has always had success with. Results may vary, but recommend choosing online Repair now for the best result. For the repair tools go to Apps & Features, scroll down and select Microsoft Office, and then click the Modify button. Once you give your approval by clicking on the modify option, then you will get the repair options dialog box.
Note :-

After read above solution if you can't fix office 365 login problem or unalbe to sign in to your account then connect with official Microsift team at microsoft.com to resolve your issue.


How to Login into Microsoft office 365 Account

  • A. Go to official website Microsoft login page https://login.microsoftonline.com to log in to your Office 365 account.
  • Enter your organizational account details for example, jcougar@cougarnet.uh.edu is your organizational account. Then enter next.
  • Enter your password as your password and click "Sign in".

Sign in to an Office Desktop Application

  • If you have the latest version of Office, then open any Office application and, in the top right corner, click "Sign in".
  • If you first time signing in to the Office Application it may invite you to "Sign in to get the most out of Office: on the recent page.

If there is your name on the page, then you already signed in. if not then type your email address and password that you use with office.


Installed Office apps on a Windows PC:
  • If you have not already in an Office file or document, open an app such as Word or Excel, and open a valid file, or create a new file.
  • Click on Select File > Account (or Office Account if you're using Outlook). If you're not already signed in, then click Sign In.
  • In the Sign in window, type the email address and password you use with Office. This might be your personal Microsoft account that associated with Office, or the username and password you use with your work or school account.
There are some tips for using Microsoft 365 on multiple devices-
  • Every person who uses Office on a device must have an account that's associated with Microsoft 365. This might be the account that subscribes to Microsoft 365, or any accounts that share a Microsoft 365 Family subscription.

  • When you install Office on a device, you will be prompted to sign in the first time you start an Office application.

  • Office remains activated as long as you are signed in. If you sign out, you will be prompted to sign in again.

  • There are sign-in limit that is ,If you have more than five devices, Office will sign you out of devices automatically to stay within your sign-in limit. To use Office on a device where you've been signed out, just sign in again

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