Fix Skype Online Account Login Problems

skype login

Fix Skype Online Account Login/Sign in Problem for Windows, Mac and Android

Many Windows, Mac and Annroid devices users have reported their issues with Skype login process. There are some possible solutions that can help you to fix Skype online account signIn issue-


How to Fix Skype Login Issue for Windowos Users?

  • Try to start Skype as an administrator. This is enough to fix the login problem. Another thing you can try is running the app in compatibility mode. You can reset Windows to a previous version and look if Skype will let you access your user credentials.

  • Reset your password if you can't log in to Skype. Visit Microsoft's Recover Your Account to reset your Skype password.

If that didn't help you to fix Skype signIn problem then try another suggestion.


  • Check your network connection. Skype won't able to work if you don't have a network connection. You must have a network connection if you're using Skype from any device like tablet, mobile, and computer/laptop etc.

  • Update your Windows (latest version) - You can easily fix it. If your Windows is not updated there is a good chance to fix all kinds of errors, including Skype login problem. So first, update your Windows to the latest version and then try to log in again to your Skype account.

How to Fix SignIn Problems into Skype for Business on Mac?

Some users may enable to sign-in with their email address and password for Skype for business on Mac device. To fix these issues follow these steps as given below-

  • Install the latest version of Skype for Business for Mac.

  • Follow bellow these some steps for login into your Skype online account
  • First Open Skype sign In page and then click Skype name, email, or phone number
  • sign in your account by entering your email and password.
  • Click on Advanced option.
  • Under Authentication, clear the Use Kerberos check box.
  • On Connection Settings, click Manual configuration.
  • Type, sipdir.online.lync.com:443 in both the Internal Server Name box and the External Server Name box.
  • Press Ok.
  • Now click SignIn.

  • If you are using to the internet through a proxy server, you may need to verify settings with your network administrator.
  • Outdated or substandard network adapter drivers can cause Skype connection problems. In order to get the app back to use, you should resolve your driver issues.
Follow these steps for update driver
  • Windows logo key + X -> Device Manager
  • Network Adapters -> Right-click on the adapter which drivers you wish to update -> Update
  • Wait for the process to finish
  • Restart your system

How to Fix SignIn Problems into Skype for Business in Android

  • First, you need to check your internet connection.
  • Switch your mobile network from cellular mobile data to Wi-Fi to conform that you have enough bandwidth.
  • Download the latest version of Skype.
  • Allow your Android device to access internet for Skype application.
  • If you still cannot sign in, close the app, go to setting-> app manager -> select Skype-> click on storage-> tap on clear data and cache.
Now restart your Skype app. Fill up the basic requirement and allow the required permissions for the Skype app.

Note:- If you still have some problems then go to Skype community page. There is lots of information that can help you.

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