Request a Refund from McAfee

McAfee offers a money-back guarantee on most McAfee-branded consumer products.

request a refund from McAfee

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Request a Refund

How to Request a Refund from McAfee – Quick Help

If you are not satisfied with your product for some reason, McAfee offers a money-back guarantee on most McAfee-branded consumer products. However, eligibility for request and get a refund depends on a number of factors including, but not limited to, the type of product, the membership period, the period after purchase, where it was purchased, and so on.
Shipping, handling and any applicable taxes are not returned except in certain states and countries where these items are non-refundable. If you receive a refund for your purchase, you are required to uninstall the software. In addition to the license, at McAfee’s sole discretion, it may be disabled to prevent further use.


Who is eligible for get a refund from McAfee?

McAfee Consumer or small business security product's annual customers who request the product within 30 days of purchase.

  • McAfee does not provide partial refunds.
  • 30-day money back guarantee is not available to monthly customers.

If you are an individual user, and have acquired products or services covered under this program for your personal or small business use, you may cancel your purchase from McAfee and specify one from the original purchase.

  • There may be restrictions on when you can make a purchase.
  • Refunds will be denied, outside of the following deadlines:
    • 30 days for Annual Membership Services30 days for retail products.
    • If your annual membership is automatically renew McAfee subscription, McAfee will provide you with a full refund if your request is made within 60 days of being charged.or if you want to cancel or stop automatic renew your subscription go to McAfee login page and sign into your account you can stop your renew automatic subscriotion


Non eligible for request a refund from McAfee

Monthly Subscriber

  • Individual monthly users who cancel McAfee subscription will not be charged in the next month of their subscription.
  • Customer from Netherlands
    • He above does not apply to Dutch customers
    • Customers in the Netherlands are required to contact customer service for further information.
Use our virtual agent for more qualification requirements.


How can you Contact Customer Service for request a refund from McAfee?

McAfee delivers quality products, service, and support. If you qualify to request a refund from McAfee, contact one of McAfee customer service representatives at McAfee customer service page:

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